Other questions? Call 708-448-9200 or e-mail us anytime.

Shipping

Shoes
How does this sound? Totally free shipping. On every shoe purchase. All the time.

This isn’t a short-term promotion—it’s our policy. And to sweeten the deal even more, shoe purchases also get you 10% off accessories.

Our competitors call us crazy. Our customers call us whenever they need shoes.

Accessories
If you’re buying accessories and shoes, shipping costs are still free.

If you’re buying only accessories, we charge a small shipping fee to cover our costs.
· Shipping rate for one accessory: $7.99
· Shipping rate for two or more accessories: $10.99

Timing
We’ll e-mail you confirmation as soon as your products are shipped. Shoes and accessories typically take three to five business days to hit your doorstep.

When You Just Can't Wait
We know, when you get inspired to run—sometimes you just can’t wait. We can put a rush on your purchase for an additional $10.99.

UPS: Our Shipping Partner
No, our free shipping for shoes policy doesn’t mean your package will arrive weeks later in the hands of some scary, unknown delivery guy. We use the best shippers in the business, we simply cover the shipping costs as a thank you to our online customers. Your package will arrive from UPS in three to five business days.


Checking Order Status
back to top

To check the status of your order, just e-mail us or give us a call at 708-448-9200.


Returns & Exchanges
back to top

If you aren’t thrilled with your shoes or accessories, just return them. No questions asked.

Because of our free shipping for shoes policy, we simply request a $5.99 re-stocking fee to cover our costs on returns or exchanges.

Send products to:

Running for Kicks
Returns & Exchanges Dept.
7158 W. 127th Street
Palos Heights, IL 60463

Privacy Policy
back to top

We respect the privacy of all our web site visitors.

What do we know about you?
When you buy something from us, we ask for your name, address, e-mail and credit card info. That allows us to charge you, ship your purchase and e-mail you a notification.

But don’t worry, that information is going nowhere. We won't share any of your personal data without your permission. Period. And we don’t hound you with e-mails. We give you the option to subscribe to our e-mail sales and promotions. If you’re interested, great. You’ll get a few e-mails from us a year. If not, you won’t hear from us again.

We also monitor general, aggregate usage of our web site—so we know things like how many people have visited us.

What about online credit card transactions? Are they safe?
We use a highly experienced, completely secure third party vendor to process all credit card transactions. This guarantees your credit card information will be safe.

In fact, we don’t save your credit card information on our site at all. That means you'll have to type it in each time you make a purchase, but we figured your complete peace of mind was worth it.

Questions? Feedback? Talk to us!
If you have questions about our privacy policy (or anything else, for that matter) e-mail us. We'd love to hear from you.